Online Shopping Nightmare

There's a first time for everything and that includes having a really bad online shopping experience. 
I have never had a problem with Lazada...until these past two weeks.

I just wanted to get one of those cheap portable DVD players you find a lot in Philippine tiangges. So I ordered one from a seller (JKCH Trading) in Lazada.

I ordered this one

Basically, an 11.8 inch with this interface.

The problem is that they sent me the wrong item.